Support

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Frequently Asked Questions

What is Skyvia?

Skyvia is a companion app for flight simulator pilots. It connects to your SimBrief flight plan and lets you interact with AI-powered crew members through voice calls — dispatchers, advisors, and random events — to make your virtual flights more immersive.

How do I get started?

Create a flight plan, link your pilot ID in your Skyvia profile, and your flight plan appears automatically. Tap to start a call.

What types of calls can I make?

Dispatcher — a pre-flight briefing covering weather, NOTAMs, route, and fuel. Advisor — operational recommendations and flight plan review. Random Events — unexpected situations like weather changes, technical issues, or ATC reroutes.

The app is not detecting my flight plan.

Make sure your pilot ID is correctly entered in your Skyvia profile. Generate a new flight plan, then pull down to refresh in Skyvia. It may take a few minutes for the flight plan to appear.

How do I cancel my subscription?

Go to Settings > Apple ID > Subscriptions on your iPhone, find Skyvia, and tap Cancel. Your access continues until the end of the current billing period.

How do I restore my purchase on a new device?

Open Skyvia, go to the upgrade screen, and tap "Restore Purchases" at the bottom. Make sure you are signed in with the same Apple ID.

Contact Us

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contact@mybeautifulflight.com